Privacy Policy

At FreeGiftZone (accessible via https://www.freegiftzone.com/ and https://www.freegiftzone.in/), protecting the privacy of our visitors and users is one of our top priorities. This Privacy Policy explains in detail what information we collect, why we collect it, how it is used, the rights you have under global privacy laws, and the safeguards we maintain to ensure your information is secure. By accessing our websites or using the FreeGiftZone app, you agree to the practices described in this Privacy Policy.

If you have any questions or concerns, please contact us at [email protected], [email protected], or [email protected].

1. About FreeGiftZone

FreeGiftZone is a free rewards application developed by Sagar Kumar Sahu and operated under RaRe DigiX (Sole Proprietorship, GST No. 21EAIPS2334G1ZX, Odisha, India). The app and websites are supported through advertisements, surveys, and trusted third-party service providers. By using FreeGiftZone, you accept the data collection and usage practices outlined here.

Business Address:

  • Bhubaneswar, near Siripur Market, 751003, Odisha, India
  • Branch: Berhampur, Ganjam, Odisha, 760001 (Shop Timings: 9 AM – 9 PM)

Grievance Contact (India DPDP Act 2023):
Email: [email protected] (Subject: “Privacy – Grievance”)
We will respond within the legally mandated timelines.

2. Information We Collect

We may collect information in several ways:

a. Personal Information You Provide

  • Name and email address (when signing up).
  • Country or region (to offer localised services).
  • Payout identifiers (e.g., PayPal email, UPI ID) are used solely for distributing rewards.
  • Feedback, survey inputs, or customer support queries you choose to submit.

Important: We do not store bank account numbers, UPI PINs, Aadhaar numbers, credit/debit card details, passwords, biometrics, or PayPal login credentials. All payment processing is performed securely by third-party providers.

b. Information Collected Automatically

  • Device details: model, OS version, browser, device identifiers, and advertising IDs.
  • Usage data: features accessed, time spent, clicks, in-app behaviour.
  • Error logs: IP address, device type, timestamps, crash reports, diagnostics.

c. Third-Party Sources

Ad networks, analytics tools, and survey platforms may collect additional usage and interaction data when you use FreeGiftZone.

d. Sensitive Data

We do not intentionally collect sensitive data such as caste, political opinions, religious beliefs, health data, or biometrics. If ever required, we will seek explicit and informed consent first.

If in the future FreeGiftZone ever needs to collect sensitive categories of data (such as health, biometrics, or religious/political beliefs), we will first obtain your explicit and informed consent, explain the purpose clearly, and record such consent for compliance purposes.

3. Cookies and Tracking Technologies

  • FreeGiftZone’s mobile app does not set cookies directly. However, our websites and partners use cookies, pixels, and web beacons.
  • Cookies enable personalisation, improve performance, and deliver targeted ads.
  • You can reject non-essential cookies using the Cookie Preferences page or by adjusting browser/device settings. Essential cookies are required for the website to function.
  • We also honour Global Privacy Control (GPC) signals where supported by law.

4. How We Use Your Data

We use your data for legitimate purposes, including:

  • Operating and maintaining FreeGiftZone services.
  • Sending rewards after you complete tasks.
  • Customer support and query resolution.
  • Detecting, preventing, and addressing fraud or abuse.
  • Personalising ads and content (where legally permitted).
  • Legal compliance with taxation and regulatory authorities.
  • Conducting research and analytics to improve app features.

5. Third-Party Service Providers

We work with carefully selected third-party partners who help us operate, improve, and support FreeGiftZone. These companies may process limited personal data strictly for providing their services, under Data Processing Agreements (DPAs) that require them to follow strong security and privacy safeguards.

  • BitLabs – Survey solutions
  • CPX Research – Surveys
  • Google Analytics – Analytics
  • Firebase Crashlytics – Error/crash reporting
  • Pubscale – Ads and mediation
  • GameZop – Games
  • AyeT Studios – Offers and surveys
  • AdScend Media – Offers

These partners have their own privacy policies that explain how they handle data. We encourage you to review them.

  • They are contractually required to:
  • Do not share your data further without authorisation.
  • Use your data only for the agreed purpose.
  • Keep your data secure with appropriate safeguards.

6. Data Sharing

We do not sell personal data. Data may be shared only:

  • With the service providers listed above (strictly necessary to operate).
  • To comply with valid legal or regulatory requests.
  • To protect rights, property, or security.
  • During mergers, acquisitions, or restructuring, users will be notified.

How We Use Your Data
We use your information to:

  • Run and improve FreeGiftZone.
  • Send you rewards when you complete tasks.
  • Answer your questions and offer support.
  • Keep the app secure and stop fraud.
  • Send you updates or promotional offers if you agree.

7. Data Retention

  • Account and email data: retained until deletion request or 24 months of inactivity.
  • Logs: retained for up to 12 months.
  • Payment records: stored only as required by taxation laws.
  • Backups: deleted within 90 days after an account is deleted.

8. Data Security

In the event of a data breach affecting personal data, we will notify affected users and relevant regulators promptly, within 72 hours under GDPR and within the timelines prescribed by India’s Digital Personal Data Protection Act (2023).

We employ:

  • SSL/TLS encryption for communications.
  • Encrypted, access-controlled databases.
  • Regular penetration tests and audits.
  • Role-based access controls for staff.
  • Alignment with ISO/IEC 27001 standards and OWASP guidelines.

Breach Notification: If a data breach occurs, we will notify users and regulators promptly, within 72 hours where required (e.g., GDPR).

9. International Data Transfers

  • Your data may be stored or processed outside your country (e.g., in the United States or Europe).
  • Transfers are governed by Standard Contractual Clauses (SCCs) for GDPR and comply with India’s DPDP Act 2023 rules for cross-border transfers.
  • Partners must follow strict data protection standards.

10. Automated Processing & Profiling

  • Ads, rewards, and survey opportunities may be tailored to your activity and region.
  • Automated processing does not have legal or similarly significant effects on you.
  • You can object to profiling where applicable by law.

11. Your Rights

For users in the EEA/UK, if your issue remains unresolved, you may also file a complaint with your local Supervisory Authority. A list of authorities is available here: https://edpb.europa.eu/about-edpb/about-edpb/members_en.

GDPR (EEA/UK)

  • Right to access, correct, and delete.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent.

CCPA/CPRA (California)

  • Right to know, access, and delete.
  • Right to opt out of “sale” or “sharing” (we do not sell, but identifiers may be shared for ads).
  • Right to equal service.
  • Right to limit sensitive data (we do not collect sensitive data).

India’s DPDP Act (2023)

  • Right to access, correct, and erase.
  • Right to grievance redressal.
  • Rights for minors (under 18) require guardian consent.

Requests & Verification:
Submit to [email protected]. Identity verification may be required. Responses are provided within 30 days or as mandated by law. If unresolved, you may escalate to the Data Protection Board of India or EEA Supervisory Authorities.

12. Children’s Privacy

  • India: under 18 requires parental consent.
  • EEA/UK: under 16 (may vary).
  • US COPPA: under 13.
  • We do not knowingly collect data from children. If detected, we will delete it immediately.

13. Your Choices

  • Manage cookies using our Cookie Preferences or browser settings.
  • Manage Google ad personalisation via Google Ads Settings.
  • Opt out of sharing in California using the Do Not Sell or Share link.
  • Unsubscribe from promotional emails anytime.

14. Law Enforcement & Legal Requests

  • We may disclose limited data when compelled by lawful government or court requests.
  • We only share the minimum information legally necessary.

15. Data Portability

You may request your account data in machine-readable formats (CSV/JSON). Transfers to other providers may be possible where technically feasible.

16. Business Transfers

If FreeGiftZone is acquired, merged, or reorganised, personal data may be transferred to the successor entity. All user rights will continue to apply.

17. Version History & Updates

  • Each update will include a new “Last Updated” date.
  • Key changes will be summarised in a version history log.
  • Significant changes may be communicated by email or in-app notifications.

18. Contact & Escalation

  • Emails: [email protected] / [email protected] / [email protected]
  • Business: RaRe DigiX, Sole Proprietorship, GST No. 21EAIPS2334G1ZX
  • Address: Bhubaneswar (Siripur Market), Odisha – 751003; Berhampur, Ganjam – 760001
  • Grievance Officer (DPDP): [Name/Role], Email: [email protected] (Subject: “Privacy – Grievance”)
  • For unresolved issues in India, complaints may be escalated to the Data Protection Board of India. For EEA/UK users, to your local Supervisory Authority.

© 2025 FreeGiftZone.in

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